Peapod (Stop & Shop): Peapod are the last of the dot.com companies still standing. Bought by Royal Ahold in 2001 when Peapod were in a financially precarious position, the company has gone from strength to strength ever since. Although the Chicago and SE Wisconsin market is serviced from a centralized warehouse, Peapod’s operations on the East coast have ‘piggy-backed’ on the locations of it’s parent company (Royal Ahold). Both Stop & Shop and Giant supermarkets are used to fulfill orders all along the Eastern seaboard. Service charges vary according to the amount purchased and the use of the wareroom model has hampered customer-friendly initiatives such as placing an order up to 4 hours before a delivery slot. In total, Peapod service over 750 zip codes throughout the United States.
www.peapod.com
YourGrocer.com: deliver to the greater New York City area as well as the Hamptons and parts of Connecticut. Offer a range of products with price acting as the main differentiator.
www.yourgrocer.com
Shoprite: Shoprite are a co-operative group of over 200 stores in 7 Eastern US states. Almost 50 of those stores in 4 states (CT, NY, NJ, DE) offer an eGrocery service. Pick-Up is the predominant means of fulfillment with Home Delivery only offered in 1 out of 5 areas.
http://www.shoprite.com
Fresh Direct: founded by Jason Ackerman in 1999, the company has gone from strength to strength with 2005 sales of approximately $120M. They adopt a similar model to Dell whereby little product is stored, but is ordered as customer demand requires. All products are picked from a centralized warehouse based on Long Island and the deliver zone is constantly increasing to include all 5 boroughs in NYC, plus areas in Connecticut. Seasonal deliveries are made to The Hamptons and pick-up is available from the warehouse itself. Apart from the absence of same-day delivery, the only limitation to the site is the lack of range, with approximately 5,000 products offered.
www.freshdirect.com
Geissler's: 7 stores servicing Northern CT. They offer pick-up and delivery out of each of their area stores.
www.geisslers.com